Descripción de la oferta
RE-IMAGINA. PLAY YOUR PART. EVOLVE ICONIC. Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we're more than just building a Brand. We’ re redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that have always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship. And you’re more than just joining a Team. We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team. Let’s Evolve Iconic and create the next exciting chapter. The part you’ll play You will join us in our Store in La Roca Village as a Assistant Store Manager, reporting directly to the Store Management. Support your colleagues to transform each client experience into magical moments for the client by creating a hand-crafted experience Create a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusion Be a liaison - on the sales floor - between your colleagues and the store manager to drive and achieve individual and team objectives and act as a mentor to the team by proactively offering insights, reflections, and experiences Communicating and storytelling with conviction, you master the ability to listen and ask the right questions Empowering team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spirit Support the Store Manager in driving the store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the client Actively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segment Provide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiatives Actively engage in wider community and seek inspiration from other sectors to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment Empower and support your colleagues to accomplish tasks effectively and generate enthusiasm and energy to create positive team spirit What you’ll bring Undertake work with a high degree of integrity, leading by example in every situation. Take action and ownership, ensuring a magical client experience while aiming to be a leader, a nurturer, a natural connector with a passion for helping others grow A powerful communicator, handling your colleagues and clients with personal care and empathy Being passionate about the client experience with in-depth knowledge of the desires, needs and expectations of luxury clients Fluency in Spanish and English is essential; knowledge of an additional language is an advantage. OUR DEI COMMITMENT TO YOU At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.
