Descripción de la oferta
Account Manager
Account Management Madrid This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.
We are looking for a proactive and adaptable Account Manager to join our team in Madrid. someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.
Account Manager, Enterprise As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self‑motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role.
Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
Position Adyen as a trusted partner and use data to tell compelling stories
Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
Enjoy engaging others and developing strong working relationships at all levels of management
Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
Comfortable synthesizing complex data sets and using data to tell a story
Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
ideally in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
This role is based out of our Madrid office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
Preferred experience in the retail industry as you will be managing retail merchants and be part of the Unified Commerce Account Management team
You have full professional written and verbal proficiency in Spanish and English (Catalan is a plus).
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications.
